Equality, diversity and inclusion are critical to good business and managers have a heightened responsibility to know how to deal with these issues effectively. The concepts can be complex though and even divisive - and we all at times feel frightened of what the right thing to say and do is.

In this session we will explore key diversity issues and equip managers with the knowledge and tools they need to confidently tackle them. Diverse experiences and perspectives benefit us all - and the work we do.

“Diversity: the art of thinking independently together”

- Malcolm Forbes


  • Understand what diversity and inclusion means
  • Why it makes business sense to embrace diversity and inclusion
  • A manager and company's obligation under the law
  • The protected characteristics (ethnicity, gender, disability and sexual orientation)
  • How it feels to be 'different' and the behavioural characteristics
  • Prejudices and biases - and how to tackle them
  • How to use language appropriately
  • Tips on promoting equality
  • How to make your work and workplace more inclusive